![]() Users are authenticated internally, and bug histories and other expected features are present. This system is much more integrated than JitterBug, and it runs on multiple platforms. Extensions to the software are encouraged, and the system requires custom development for specialized reports. Again, the reporting interfaces aren’t as robust as Bugzilla however, it does offer customizable “scripts” that allow you to modify workflow notification and resolution behavior. It uses a SQL back end, with MySQL being the default. RT offers command-line, Web, and e-mail interfaces to the bug-tracking tool. Companies deploying this free tool can purchase support. You can download RT for free from its Web site. Jesse Vincent wrote RT in Perl in 1996, and Best Practical currently maintains the product. It was modeled after proprietary tools, so it may have a familiar look and feel. RT: Request Tracker falls somewhere in between JitterBug and Bugzilla, and it seems to be designed for custom extension. If you need a simple tracking interface and don’t have or want a database implementation, try this defect-tracking tool. The latest version of JitterBug came out in late 2001, but it’s been actively maintained since 1997. To see an example of a JitterBug instance, you can access public installations from the Java Linux Bug Tracking Page or Samba’s Linux Patches page. The documentation is pretty thin, and it doesn’t run under Windows, but it’s a light, clean implementation if that suits your needs. You can download JitterBug from Samba’s JitterBug page-which is itself an instance of the software. ![]() Each user has a configurable Web environment, which is well organized and easy to use. This system is nowhere near as extensive as Bugzilla, but it handles the essentials for small group deployments. Bugs are reported and updated via e-mail or Web form, and your Web server handles user authentication. ![]() With JitterBug, no database is required, and all bugs are kept as flat files. It was written in C, and it runs as a CGI with a built-in e-mail client. JitterBug was created by Andrew Tridgell to track bugs found in Samba, an application that allows file sharing between Windows and UNIX platforms. It requires a lot of up-front planning and setup, but it’s worth it in the long run. One consideration to keep in mind before deploying Bugzilla is that it’s a full-blown defect and request tracking system. Current users of Bugzilla include NASA, Gnome, and RedHat Linux.īugzilla has features that set it apart from the rest, such as dependency tracking and graphing, milestone tracking, detailed bug reporting (including component selection), resource description, developer assignment, granular priority description, and attachment capabilities. Here you can create a test installation or play with existing installs to get a feel for the product. Several test deployments and working examples are accessible from the Web at the Bugzilla landfill. It currently only installs with the MySQL database, but other features, such as e-mail integration and integration with other development management tools such as CVS, make it an excellent choice for any department. It’s very actively maintained by the open source community and is well documented and has well-defined goals. You can download Bugzilla for free from the Web site for almost any platform, including Windows, Mac OS, and, of course, Linux. The first free deployment of Bugzilla was launched in conjunction with the Mozilla project in 1998. It’s written in Perl and was originally created to track bugs internally at Netscape. These three free bug-tracking tools can help keep your debugging efforts accessible and organized.īugzilla, created by Terry Weissman, is one of the more popular bug-tracking utilities in use today. No money? No excuse! Try one of these three free tools: Bugzilla, JitterBug, or RT: Request Tracker.Įveryone’s development budget is tight these days, but that’s no excuse to skimp on project essentials like bug tracking. Every involved development effort should track bugs.
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